Welcome to Wekada, a motorbike ride-hailing and delivery service. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application (“App”). By using Wekada, you agree to the terms outlined in this policy.

1. Information We Collect
We collect the following types of information to provide and improve our services:

A. Information You Provide
Account Details: Name, email, phone number, profile photo.

Rider/Driver Information: License details, vehicle information, and background checks (for partners).

Payment Information: Bank details or payment method for transactions.

Location Data: To facilitate ride bookings and deliveries.

B. Information Collected Automatically
Device Information: IP address, device model, operating system.

Usage Data: App interactions, trip history, delivery logs.

Location Data: Real-time GPS tracking for ride/delivery matching.

2. How We Use Your Information
We use your data to:

Provide, maintain, and improve our services.

Verify identities and ensure safety.

Process payments and prevent fraud.

Communicate updates, promotions, or support messages.

Analyze usage trends for service enhancements.

3. Sharing of Information
We may share your information with:

Riders/Delivery Partners: To facilitate bookings and deliveries.

Service Providers: Payment processors, cloud storage, and analytics partners.

Legal & Safety Compliance: If required by law or to protect user safety.

4. Data Security
We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no system is 100% secure, so we encourage users to safeguard their login details.

5. Your Choices & Rights
Opt-Out: You can disable location tracking (but this may limit app functionality).

Access & Deletion: Request access to or deletion of your data via app settings or customer support.

Marketing Communications: Unsubscribe from promotional emails.

6. Updates to This Policy
We may update this policy periodically. Continued use of Wekada after changes implies acceptance.

7. Contact Us
For privacy-related questions, contact:
Email: developers@wekada.com
Address: Accra, Ghana

Thank you for trusting Wekada with your rides and deliveries!

Wekada – Safe, Fast, Reliable.